Privacy Policy

Our Commitment to Privacy

Platinum X Logistics is committed to controlling the collection, use and disclosure of the personal information provided by its customers. The Platinum X Logistics Policy is modeled after the Canadian Standards Association Model Code for the Protection of Personal Information and is compliant with federal and provincial privacy laws including the federal Personal Information Protection and Electronic Documents Act. Any time you do business with Platinum X Logistics, or with anyone acting as an agent on our behalf, you are protected by the rights and safeguards contained in the Platinum X Logistics Policy.

PERSONAL INFORMATION

Platinum X Logistics collects your personal information when you place an order with Platinum X Logistics or when you contact Platinum X Logistics Your information is only used to complete your order or to contact you. We will never use your personal information for other purposes or rent, sell or give your information to any third parties. Personal information includes your name, address, phone number, email and credit card information.

COOKIES

Platinum X Logistics may set or access cookies stored on your computer. We use cookies to collect anonymous information and to track user patterns. Cookies will identify your browser, but will not identify you. You can set your browser to refuse cookies or to notify you when you have received a cookie. However, if you refuse to accept cookies, you may not be able to use some of the features of the Platinum X Logistics website.

SECURITY

Platinum X Logistics uses 2048-bit encryption to protect your personal information submitted during the ordering process. Encryption protects your information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

ACCURACY

Platinum X Logistics will try to ensure that information about you is accurate, complete and up-to-date. However, please inform Platinum X Logistics about any change of name, address or other information. In the event you have questions about the accuracy of factual information we have collected about you, you will have access to that information to verify and update it.

ACCESS

If you have questions about the collection, use or disclosure of your personal information by Platinum X Logistics, or if you wish to know if Platinum X Logistics has any of your personal information on file, you may contact Platinum X Logistics We will only refuse access to information about you in circumstances permitted or required by applicable privacy legislation. If Platinum X Logistics refuses access to you, we will provide you with the reasons for refusal, upon request.

Our Services

Nationwide Transportation

Our extensive network ensures on-time deliveries throughout Canada and the United States. We specialize in both short and long-haul services, adapting to your specific logistics needs.

Continuous Tracking
& Updates

We believe in keeping our clients informed. Our state-of-the-art tracking system provides continual updates on your shipment, guaranteeing peace of mind with every delivery.

Versatile Warehousing Solutions

Located in Surrey, British Columbia, and Mississauga, Ontario, our warehousing facilities offer over 40,000 square feet of space. We provide 24/7 cross-docking and storage solutions for dry freight, ensuring your goods are safe and well-managed.

Temperature-Controlled Transportation

We understand the critical nature of refrigerated and temperature-controlled transportation. Our services cater to hot, fresh, or frozen freight, delivering your products in perfect condition.

Dry Freight Hauling

From machinery and furniture to household goods, our dry freight services are designed to transport a wide range of commodities that don't require temperature control. Trust us to handle your shipments with the utmost care.